Cookies and Privacy Policy

Cookies and Privacy Policy

Carolina Sales Associates, Inc.
Effective Date: June 25, 2026
Website: www.csareps.com

Carolina Sales Associates, Inc. (“CSA,” “Carolina Sales Associates,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you may provide when visiting our website.

This Privacy Policy and Cookie Policy explains how information may be collected, used, disclosed, and protected when you visit www.csareps.com.

By using this website, you acknowledge the practices described in this policy.

Purpose of This Website

The Carolina Sales Associates website is intended solely as an informational resource for customers, manufacturers, distributors, contractors, wholesalers, engineers, architects, and industry professionals seeking information about our company, manufacturers represented, products, territories, contact information, and map directions.

This website is not intended for online purchasing, customer account management, behavioral advertising, or remarketing activities.

CSA does not use this website to build advertising profiles of visitors or to track individuals across unrelated websites for targeted advertising purposes.

CSA does not use this website for remarketing, retargeting, cross-context behavioral advertising, or personalized advertising campaigns.

Any information collected through this website is used exclusively to:
• respond to inquiries submitted by visitors;
• provide company, manufacturer, product, and territory information;
• provide contact information and map directions;
• improve website functionality and usability;
• understand general website performance through aggregated analytics;
• maintain website security; and
• support standard website operations.

Information We Collect

Depending on how you interact with our website, CSA may collect limited information.

Information You Voluntarily Provide

When you submit a contact form, request information, or communicate with us through the website, we may collect:
• company name;
• first and last name;
• city and state;
• email address;
• telephone number; and
• any information you voluntarily include in your message.

Providing this information is voluntary.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard website technologies, including:
• browser type and version;
• device type;
• operating system;
• date and time of visit;
• pages viewed;
• referral source;
• general website interaction data;
• approximate geographic region; and
• technical information used for website security and performance.

This information is used to help us understand general website activity, maintain website functionality, and improve user experience.

How We Use Information

CSA may use collected information to:
• respond to inquiries;
• provide requested information;
• improve website functionality;
• analyze general website performance;
• maintain website security;
• detect spam, fraud, or malicious activity;
• support internal business operations; and
• communicate company, manufacturer, product, or service-related information where appropriate.

CSA does not sell personal information.

CSA does not use personal information collected through this website for behavioral advertising, remarketing, retargeting, or personalized advertising profiles.

Cookies and Similar Technologies

This website may use cookies and similar technologies to support website functionality and performance.

Cookies are small files stored by your browser when you visit a website. Cookies may help websites function properly, remember preferences, measure website traffic, and improve navigation.

CSA may use the following types of cookies:
Strictly Necessary Cookies
Required for basic website functionality and security.

Performance Cookies
Used to understand how visitors interact with the website.

Analytics Cookies
Used to measure general website traffic and performance.

Functional Cookies
Used to remember visitor preferences where applicable.

CSA does not use cookies to:
• create advertising profiles;
• conduct remarketing;
• conduct retargeting;
• deliver behavioral advertising;
• sell visitor information;
• share personal information for cross-context behavioral advertising; or
• track visitors across unrelated third-party websites for advertising purposes.

Where required by applicable law, visitors may be provided with a cookie consent banner or preference tool allowing them to accept, reject, or customize non-essential cookies before they are activated.

Visitors may also manage cookies through their browser settings.

Analytics and Website Performance

CSA may use Google Analytics 4 or similar analytics technologies solely to understand overall website performance and visitor engagement.

Analytics information may include general information such as:
• pages visited;
• time spent on pages;
• device type;
• browser type;
• referral source;
• general geographic region; and
• website interaction patterns.

Analytics information is used only to evaluate website performance and improve the visitor experience.

CSA does not use analytics information to identify individual visitors, create advertising audiences, conduct remarketing, retarget users, or build personalized advertising profiles.

Where available, CSA configures analytics tools using privacy-enhancing settings.

Third-Party Services

Our website may use trusted third-party service providers to operate, maintain, secure, and improve the website.

These may include:
• website hosting providers;
• analytics providers;
• website security tools;
• spam prevention tools;
• Google Maps or similar map direction tools;
• embedded manufacturer or product resources; and
• other standard website functionality providers.

These providers may process limited technical or usage information as necessary to provide their services.

Third-party services are governed by their own privacy policies and practices.

Google Maps and Map Directions

This website may include map or direction functionality to help visitors locate CSA offices or related business locations.

Map services are provided for visitor convenience and informational purposes only.

Use of map features may be subject to the privacy policy and terms of the third-party map provider.

CSA does not use map direction tools for remarketing, behavioral advertising, or advertising profile creation.

External Links

The CSA website may contain links to external websites, including manufacturer websites, supplier websites, distributor resources, product information, and other third-party resources.

CSA makes reasonable efforts to link to reputable sources; however, external websites are governed by their own privacy policies and terms of use.

CSA is not responsible for the privacy practices, content, or security of external websites.

Visitors are encouraged to review the privacy policies of any external websites they visit.

Sharing Information

CSA does not sell, rent, or trade personal information.

CSA does not share personal information for cross-context behavioral advertising.

CSA may share limited information only:
• with trusted service providers assisting in website operations;
• when required by law, regulation, subpoena, or legal process;
• to protect CSA’s legal rights, security, or property;
• to investigate suspected fraud, spam, or malicious activity; or
in connection with a business transaction involving CSA, if applicable.

California Privacy Notice

This section applies to California residents where applicable under California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, the California Online Privacy Protection Act, and other applicable California privacy requirements.

Depending on the nature of your interaction with CSA and subject to applicable law, California residents may have the right to:
• know what categories of personal information are collected;
• know the purposes for which personal information is used;
• request access to personal information;
• request correction of inaccurate personal information;
• request deletion of certain personal information;
• opt out of the sale of personal information;
• opt out of the sharing of personal information for cross-context behavioral advertising;
• limit the use of sensitive personal information where applicable; and
• not be discriminated against for exercising privacy rights.

CSA does not sell personal information.

CSA does not share personal information for cross-context behavioral advertising.

CSA does not use this website for behavioral advertising, remarketing, retargeting, or advertising profile creation.

Because this website is informational in nature and collects limited information, some California privacy rights may not apply depending on the type of information collected and the nature of the visitor’s interaction with CSA.

California residents may submit privacy-related requests by contacting CSA using the contact information provided below.

Do Not Sell or Share My Personal Information

CSA does not sell personal information.

CSA does not share personal information for cross-context behavioral advertising.

CSA does not use cookies, pixels, analytics, or website tracking technologies for remarketing, retargeting, or behavioral advertising.

If CSA’s practices change in the future, this policy will be updated and appropriate opt-out mechanisms will be provided where required by law.

Canadian Privacy Notice

CSA welcomes visitors from Canada and strives to handle personal information in a manner consistent with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act and applicable provincial privacy laws where required.

CSA collects only the information reasonably necessary to respond to inquiries, operate the website, maintain website security, and provide informational website functionality.

CSA uses personal information only for the purposes identified in this policy or as otherwise permitted by applicable law.

CSA does not sell personal information.

CSA does not use this website for behavioral advertising, remarketing, retargeting, or advertising profile creation.

Canadian visitors may request access to, correction of, or deletion of personal information by contacting CSA using the contact information provided below.

International Visitors

This website is operated by Carolina Sales Associates, Inc. in the United States.

If you access this website from outside the United States, you understand that information may be processed in the United States or in other locations where our service providers operate.

By using this website, you acknowledge that privacy laws in the United States may differ from those in your location.

Data Security

CSA implements reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

CSA cannot guarantee absolute security of information transmitted through the website.

Data Retention

CSA retains personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Information submitted through contact forms may be retained for business communication, customer service, recordkeeping, and legitimate business purposes.

Children’s Privacy

This website is intended for business professionals and is not directed to children under the age of 13.

CSA does not knowingly collect personal information from children.

If CSA becomes aware that personal information has been collected from a child, we will take appropriate steps to delete that information.

Do Not Track Signals

Some web browsers may transmit “Do Not Track” signals.

Because there is no universally accepted standard for responding to these signals, this website does not currently respond differently to Do Not Track browser requests.

Visitors may control cookies and similar technologies through browser settings and, where available, through the website’s cookie preference tool.

Website Technology Review

CSA periodically reviews its website technologies, cookies, analytics tools, and privacy practices to help maintain alignment with applicable federal, state, provincial, and international privacy requirements, including California and Canadian privacy laws, as technologies and regulations evolve.

Changes to This Policy

CSA reserves the right to change, update, or remove this Privacy Policy and Cookie Policy at its discretion.

Any updates will be posted on this page with a revised effective date.

Visitors are encouraged to review this policy periodically to stay informed about how CSA protects information.

Contact Us

If you have questions about this Privacy Policy, Cookie Policy, or CSA’s website privacy practices, please contact:
Carolina Sales Associates, Inc.
14301 South Lakes Drive, Suite A
Charlotte, North Carolina 28273
Phone: (803) 831-7227
Fax: (704) 583-0603

Copyright and Trademark Notice

All content on this website is copyrighted and/or trademarked by Carolina Sales Associates, Inc. or by its respective owners.

Website content may not be reproduced, distributed, modified, or used in any form without prior written consent, unless otherwise permitted by law.

Company Statement

Carolina Sales Associates is the number one connection for decorative and rough plumbing, irrigation, and HVAC wholesalers, suppliers, and distributors in North and South Carolina.